How to contact Instagram support?

If you ever had to contact Instagram support, chances are you died on the beach. Like any company that provides free services to over one billion users, social networks do not seem to meet all the demands that arise on a daily basis.


Without a 100% open and available support service, many users are experiencing serious problems (Such as spam blocking or hacked and suspended accounts) that can go on for months without knowing the best way to proceed.

But not everything needs to be disappointed! In this article we will show you some easy ways to keep in touch with Instagram, especially if you are from Brazil. Read on to understand!

Have you tried Help Center?

I know Chatting or talking on the phone is easier said than done.

Access the link and type a word that matches your query in the condition bar, or browse the menus on the left. The chances of your question being answered are high and the lessons are well described. It's worth a try!

Call or email?

Following the rules of most internet-centric businesses, Instagram does not provide any email or phone that communicates directly with users. Anyway, you don't need to despair! 

Complain here

Currently, the most effective way to get feedback from Instagram is to complain here. Just to give you an idea, as we write this article, social networking sites have a 99.9% response rate.

And this is no coincidence: it is very bad to have low prices on the site of any company, which serves as a forum for complaints about the services, purchases, products and services of companies operating in Brazil. In this case, the Brazilians are moving forward. Anyway, it seems like the only channel that has a regular presence on Instagram.

To file a complaint, simply enter the Instagram link Complainant here and click the Complaint button, which is in the right corner. Describe your problem and, if possible, insert a picture. Done now just wait.

The response usually comes within a week. You will be notified by email with feedback which you will receive directly on the claim here.

Tip: Before leaving your complaint, please search in Quam if the answer to this question has already been sent by Instagram. This way you can fix the problem quickly without waiting for an answer.

Via the Instagram app

An easy way to get in touch with Instagram is through the app. Just follow these steps:

Enter your profile settings;

Click the Help tab ;

Choose Options Report a problem

Describe in as much detail as possible the problem you are facing. If necessary, insert a picture to better describe the situation;

Click on Send.

You will receive an automated message confirming that you have sent the report. There is no set time for support feedback to arrive, but communication is always done via registered email. Also, it can take a long, long time to reach.

Hair Facebook

Another option for those who lose access to their Instagram account: Submit the form via the Facebook Link Help Center. Complete the form below with all the information and send it to the team.

Like other forms, the answer may take time or never arrive. This is because it is used exclusively for profiles that were accidentally disabled. Therefore, Facebook can respond politely to requests from this side.

For business manager support

If you have a business account and have already advertised for it, you can simplify the fulfillment process using Business Manager Support. Even if this option is primarily linked to Facebook, it's possible to get answers about Instagram profiles!

Just submit a form and wait for an email response that takes an average of a week to arrive (or never to arrive). Still, this is the real person talking to you, so it's worth the wait. Follow step by step:

1. Access Business Manager Support and click the Start button:

2. Choose the category that matches your issue and click the support button below:

Now. Just fill out the form now and click Start Conversation. Good luck!

I found that contacting Instagram is not the easiest thing in the world, is it? We therefore suggest that you always try to resolve any issues through the Help Center, Complaints Here, or through existing Internet forums. This will save you a lot of time.

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